Infosys Sounds a Positive Note on BPO Outlook

Infosys, the leading Indian BPO and outsourcing provider, recently gave details for its business outlook at a Citigroup conference. The most optimistic appraisal from Mr. V. Balakrishnan, Infosys' CEO is that the price pressure on the IT and BPO industry has significantly eased since the worst of the credit crunch at the beginning of the year.

A modest prognosis for a 10% industry growth was also given. While far from the wild 20-30% year on year growth from 2004-2007, the latest figures suggest that the industry is on a path to recovery.